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Customer Service - HR - Marketing - Approvals - IT - Finance

One Platform, Unlimited Solutions

Customer queries, engagement
Customer complaints and conflict resolutions
Transforming the customer journey and experience
Superior customer support with AI
Help desk
Service provisioning
Security Incident management
Virtual equipment management
Employee recruiting
Employee onboarding and offboarding
Employee performance management
Creating a digital workplace and culture

Lead management
Collaborative content review and approval
Customer interactions and engagement
Trade show follow-up
Contract lifecycle management
Proposal and contract generation
Quote to cash
Budget and financial planning and requests
Contract negotiations and approvals
Purchase Order approval
Travel requests
Expense reports
Safety inspection reporting
Equipment maintenance
Quality assurance
Incident recording and reporting

HR Employee onboarding and offboarding

business process automation Kianda

Recruiting, induction, leave requests, appraisals, approvals and employee feedback are some of the workflows typical human resources (HR) department deals with. All of these HR workflows involve multiple department approvals, system entries, communication channels and documents making it lengthy and expensive in terms of resources and effort.

HR department that operates with workflow automation ensures a better employee experience and successful business outcomes.

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Case Study: Primera Air

Travel and Expense Management

Submission of travel allowance and expenses can be done via an online form, with images of receipts uploaded as attachments while sending automated notifications to department managers. With what Kianda platform can offer, reviewing processes and auditing are now quicker and easier.

These request forms and image attachments can be submitted from mobile devices even when there is no network connection. This improves significantly how mobile workforce manage their expenses. With Kianda they don’t have to wait until they are back to office, they can now manage their expenses while they are abroad, at airport, in-flight or anywhere they want.

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business process automation Kianda

Elegant    ·    Platform-independent    ·    Future-proofed    ·    Pre-built Templates   ·    Real-time Monitoring    ·   Enterprise Security    ·    Cloud Connect

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