Mercury connect their people through a 'Lessons Learned' App, built using Kianda no-code business process automation platform
Mercury Engineering connected their people through a 'Shared Knowledge' App, built using Kianda no-code business process automation platform
KEY TAKEAWAYS
Tailored Lessons Learned app delivered in just over 1 month
Accelerated application delivery using no-code development
Reduced manual work and increased knowledge share
Leveraging no-code to speed up lessons learned app delivery
European engineering contractor, Mercury has more than 2,500 employees across 16 locations, implemented a lessons learned software leveraging Kianda no-code platform to capture and share knowledge from past projects.
Prior to using a lessons learned app, Mercury was using a manual process driven by excel, email and manual data-entry and manual reporting with Excel files which often led to inefficiencies, human errors and complexities such as not being able to connect people in a single place.
The company built a lessons learned application known internally as “The Knowledge Vault” which was created with a purpose to connect the people and allow them to share their knowledge in a “media-rich” way on-the-go.
The Lessons Learned software enabled the company to create a centralized repository for lessons learned and best practices. By encouraging employees to share their experiences, the company was able to identify recurring issues and improve processes, helping to ensure that the knowledge of departing employees was retained and made accessible to others.
Enhancing efficiency
By analyzing lessons learned, and avoiding mistakes, re-work and duplications, streamline your operations, save time and reduce costs.
Capturing knowledge
Collect knowledge, experiences and innovative ideas from various projects and make it easily accessible for everyone.
Share ideas on-the-go
Mercury's people across several locations can share and view lessons learned within a single app, on-the-go from anywhere at any time.
Kianda is flexible and agile and Kianda’s team always deliver and understand the importance of having a trusting relationship. When you trust your partner, you go further together.
Any digital transformation that wants to be lean and agile will get value from embedding Kianda into their solutions.
Gary Widger
Head of Change at Mercury
Watch the video on how Mercury utilised the Kianda platform to build their 'Lessons Learned' App
Learn how Mercury increased worker engagement utilising Kianda's flexible platform
Read the full case study by downloading the PDF.
